One place to do your work and get the data you need.

With specialized tools for aging & disability service providers, you can streamline operations and quickly generate reports with Mon Ami’s easy-to-use platform.

Learn more about this all-in-one platform

Diverse group of eight with hearts on their shirts holding up a map of the United States
Who’s it for?

Built for and in partnership with aging & disability providers.

We have partnered with agencies across the country to make software that reflects how you work, rather than taking a generic database and shoehorning it into your day-to-day.

  • Area Agencies on Aging
  • State Units on Aging and Disability
  • Intellectual & Developmental Disability Agencies
  • Community Based Organizations
  • Medicaid providers & Managed Care Organizations
  • Community Integrated Health Networks (CIHNs)
  • Community Care Hubs
  • ADRCs
Full-service client database

A holistic client record with all the reporting you need.

Computer screen with information about a client and app screens showing their electronic visit verification, event attendance and a health check-in

Aging and disability service agencies support 1 in 5 older adults in the country, yet the legacy technologies and excel spreadsheets fail to capture the immense impact of your work. Mon Ami has reimagined the client database. It’s modern, more powerful, and easier to use than anything you’ve seen before.

  • HIPAA compliant
  • Cloud based
  • Open API for interoperability
  • Mobile & tablet friendly
  • Configurable fields and forms
  • Unlimited client records
  • Document management
Case management

Intuitive case management tools means serving more clients, better.

Mon Ami’s HIPAA-compliant case management system is flexible and configurable to your unique processes, with capabilities to integrate directly with your health care partners.

  • Configurable intake & assessment forms
  • Custom care plans and service plans
  • Templated case notes
  • Automated time-tracking
  • Provider & client portals to view and sign care plans
  • Digital signature
  • Billing & audit management
Computer screen showing a case management tool with a list of clients, their pictures, and vital information
Calendar showing a month of events, such as Senior Yoga and and Meditation
Evidence-based programs & events management

Manage all your evidence-based programs and events in one platform.

Mon Ami’s system handles all coordination for both in-person and virtual events, with tools to manage, track, and report on outcomes for evidence-based programs and other offerings.

  • Manage instructors & hours
  • Registration & attendance tracking
  • Public events calendar
  • Consumer sign-up options
  • Surveys & outcomes tracking
  • Automated confirmation emails for attendees
Meals management

For your home delivered and congregate meal programs.

Mon Ami’s purpose-built meals management tools allow agencies to manage nutrition programs of any size with ease.

  • Automated route optimization
  • Scheduling & mapping tools
  • Driver assignments and app
  • Kitchen orders & meal planning
  • Track volunteer hours and mileage
Computer screen showing a meals management tool
Computer screen showing completed visits and app screens showing sign in and volunteer work options
Volunteer management

An indispensable tool for coordinating volunteer-delivered services.

Mon Ami’s fully integrated volunteer management system is ideal for coordinating client services such as friendly visiting, chore/errand programs, grocery programs, telephone reassurance, counseling, and more.

  • Volunteer app
  • Friendly calling phone system
  • Post volunteer opportunities & see sign-up
  • Automated time-tracking
  • Volunteer feedback tools
Insights & reporting

Unlock the power of data in your decision-making.

A technology system is only as useful as the insights it offers. Once case management, volunteer service, and events are managed in Mon Ami, reporting is a byproduct of work already being done. You can automatically generate reports by demographic, zip code, language, outcome… anything you dream, you can see in data.

  • Beautiful graphics and dashboards
  • Instant data download
  • Fully custom reports
  • Export for state, county, or grant reporting
  • Integrations with external API
Colorful view of data measuring service utilization by demographic group and service utilization by county
An IR Call summary interface showing client details, call recap, program referrals, forms and assessments, and follow-up tasks
Information & referrals

Seamless from intake to enrollment

Mon Ami has designed an intuitive system around your Information & Referral (aka Information & Assistance) programs that follows your workflow from beginning to end.

  • Client intake & built-in assessments
  • Call tracking and documentation
  • Referral tracking & handoff
  • Program enrollments & waitlists
  • Real-time dashboards & program overviews
Provider management & billing

Keep your contracted providers in the loop

Mon Ami now has a fully integrated provider portal so that information is never lost between your agency and your providers. Skip the fax machine and coordinate directly with providers in one complete system.

  • Provider tracking and documentation
  • Service authorizations sent automatically
  • Change orders, suspensions, and cancellations
  • Provider portal to accept/decline and manage clients
  • Provider reporting and billing
Image related to Provider Management & Billing
Image displaying case management interfaces, one detailing an IR Call with client and program referral information, and the other outlining an abuse case with complaints and case status filters.

Comprehensive for state Ombudsman programs

Mon Ami has redesigned the Ombudsman workflow to be more intuitive, easier-to-use, and simpler for your certified ombudsmen, yet still fully compliant with the National Ombudsman Reporting System (NORS).

  • Seamless tracking of cases, complaints, and activity
  • Unlimited document storage and file upload
  • Manage facilities, volunteers, residents, and complainants
  • Robust data analytics and reporting dashboards
Federated system

Seamlessly roll-up activities across your network.

When multiple entities in a network utilize Mon Ami, whether they are Area Agencies on Aging in the same state or non-profits in a Community Integrated Health Network, the system enables federation. Services roll up uniformly, enabling consistent reporting and performance tracking across otherwise independent entities.

  • State Unit on Aging management
  • OAAPS and NAPIS reporting
  • Integration with healthcare referrals
  • Client de-duplication across a network
  • State Medicaid management tools

Ready to get started?