About the Company
Mon Ami builds modern technology for the growing sector of aging and disability services. We’re a women-founded, mission-driven startup tackling the $100B+ social services market to enable the delivery of life-sustaining services for older adults and people with disabilities.
Our customers are large public agencies (think state departments on aging, or state departments of health) across the country who coordinate complex networks of care, but who are currently wasting 60% of their time on administrative paperwork that can be digitized and automated. Mon Ami’s cloud-based solutions allow them to streamline workflow, increase capacity to serve more people, and track outcomes. We have raised over $15M in capital and are backed by leading VCs in healthcare and SaaS, including Ulu Ventures, Maverick Ventures, Pivotal Ventures, and others.
About the Role
PMs at Mon Ami are builders who dive into the details. As an intern, you’ll work alongside experienced PMs to refine ideas, sharpen product thinking, and watch real features move from concept to launch.
You’ll support live projects across the product, learning how decisions get made and how customer problems become shipped software.
Primary Responsibilities
- Collaborate with engineering: Partner with engineers to refine ideas and understand the technical trade-offs behind each decision.
- Think through data and reporting: Map out what data and reports users will need after a feature launches, so the team can measure impact.
- Test new features: Pressure-test work in progress and anticipate where users might get confused before they ever touch it.
- Contribute to decisions: Work closely with PMs to weigh in on direction and learn how products actually get built.
About You
- Curious problem-solver: You love working through hard problems with engineers and care about making impactful decisions.
- Empathetic listener: Exceptional empathy and listening skills — you can sit with a user’s frustration and learn from it.
- Scrappy and self-directed: Comfortable on a small team where getting things done means figuring things out and marshaling your own resources.
- Available on West Coast hours: Able to work 6+ hours per day overlapping with California time.
Our Culture
We value high performance and high enjoyment. In addition to having the privilege of working hard on a mission we believe in, we get to do it on a team of people we genuinely respect and like being around. Our hybrid/remote company of ~40 gets together in person 2x per year for team-proposed activities like board games, cooking competitions, and time in nature. In between those retreats, we make time for 1-1 connections across the company. We have a flat hierarchy: ideas for innovation that come from our interns make it into the hands of our users. Founded by two women of color, we know diversity in our team leads to higher quality decisions, so we continually invest in recruiting from under-represented groups and maintaining an inclusive environment.
Benefits
- Health insurance, 15 days PTO (20 days after year two), and sick leave.
- 401K, disability insurance, FSA, and HSA.
- Generous paid family leave.
- The opportunity to do work that matters with a team that treats one another with respect and kindness.
To Apply
Send a resume or LinkedIn and cover letter to jobs@monami.io.
A word about cover letters: Short ones are great — we just want to know what drew you to this opportunity and why you could be a good fit.