One voice at a time, protecting hundreds of thousands
Explore how the Long-Term Care Ombudsman Program ensures dignity, safety, and residents’ rights across 50,000+ facilities.
Data from the National Ombudsman Reporting System 2024.
Our Products
A modern data system purpose-built for aging & disability service providers.
Case Management Care plans, assessments, services Billing Claims, invoicing, reimbursements Information & Assistance Resource directory and intake Enhanced Assessments Configurable evidence-based instruments OAAPS Older Americans Act reporting Ombudsman Complaints, advocacy, facility visits Provider Portal Service authorizations & coordination Medicaid Admin Claiming MAC time studies and federal claims
Who we serve
A modern data system, deployed by the agencies running aging & disability services across the country.
State Units on Aging OAA reporting and program oversight for SUAs and the AAAs they fund. Area Agencies on Aging Case management, I&R, nutrition, and volunteer programs in one client record. Intellectual & Developmental Disabilities Outcomes, service delivery, and built for independence. State Long-Term Care Ombudsman NORS-ready complaint tracking, facility visits, and certified volunteer programs. Medicaid HCBS CMS Access Rule compliant case management, service auths, provider oversight. Community Care Hubs Deliver social care and report as one entity to healthcare partners.