Claim federal dollars for the work your team is already doing.

Time studies fully digital. Your activities become Medicaid-claimable. Audit-defensible by design. Built for state networks tired of leaving federal money on the table.

30 sec
per time-study moment
90%+
participation rates routinely
Audit+
packet always current
The Mon Ami Difference

MAC without the spreadsheet.

Most state networks under-claim Medicaid Admin dollars because the time-study process is painful enough that participation drops. Mon Ami flips that equation: 30 seconds on a phone, a few times a quarter, with the math done for you.

Time studies your staff actually complete

One tap on a phone. ~30 seconds per moment. A few times a quarter. No daily logs, no recall surveys, no Excel forms to chase down on Friday afternoons. Participation rates climb from the 40s to the 90s, and your claim climbs with them.

Compliance — continuously, not annually

Sampling, response tracking, training records, audit packets — assembled continuously, not the week before an audit. An auditor walking in tomorrow finds everything ready: signed time-study moments, current training certifications, defensible coding decisions.

More money than going it alone

Higher participation + tighter coding + broader allowable scope = the same Title III spend yielding a materially larger, fully defensible claim. State networks that build MAC homegrown leave federal money on the table they could have drawn down.

~30-second moments

A few taps on a phone — not a paper form or an Excel grid to fill out at the end of the day.

Continuous audit packet

Sampling, response logs, training records — always current, always exportable.

State network ready

Built for SUAs coordinating MAC across every AAA in the network — not just a single agency.

Truly ADA accessible

Built to WCAG 2.1 AA. Blind staff can fully participate in time studies — not opted out.

Outcomes
30%

more federal MAC dollars drawn down by state networks that move from spreadsheets to Mon Ami.

Source: Mon Ami customer reference
90%+

time-study participation, sustained quarter over quarter

0

percentage cut of your federal draw-down

WCAG

accessible — full participation across abilities

How it works

Three parts of a bigger MAC claim, all on autopilot.

What state networks consistently say drives a bigger draw-down: participation, compliance, scope. Mon Ami handles all three — so the same Title III spend yields a materially larger defensible claim.

01 · Time Studies, Mobile-First

A no-brainer for staff — 30 seconds, on a phone.

One tap. A few times a quarter. Roughly 30 seconds per sampled moment. No daily logs to fill out at the end of a long day, no recall surveys that ask staff to remember what they were doing at 10:42 last Tuesday, no Excel forms to chase. Participation climbs — and so does the claim.

02 · Compliance on Autopilot

Audit-ready, continuously.

Sampling cadence, response tracking, staff training records, audit packets — all generated continuously, not assembled the week before a federal review. When an auditor walks in tomorrow, everything is current: signed time-study moments, training certifications, defensible coding decisions.

03 · Maximize the Claim

More money than going it alone.

Spreadsheets and homegrown approaches systematically under-claim. Mon Ami’s sampling methodology, coding scope, and participation tools translate the same Title III spend into a materially larger, fully defensible MAC claim. State networks that switch routinely see 20-40% more drawn down from Medicaid.

FAQ

The questions directors actually ask us.

If you’re evaluating Mon Ami for an RFP or a board, these come up every time. Don’t see yours? Get in touch — we’ll answer in plain language.

How long does implementation typically take?

Because Mon Ami is a configurable COTS product — not a custom build — you skip the multi-year timelines and risk of bespoke development. Our implementation timelines have agencies up and running in a fraction of the time it takes with our competitors. Weeks, not years.

Can we migrate from our existing system?

Yes. We’ve executed large-scale migrations for state agencies with decades of historical data — including from SAMS, WellSky/Harmony, custom Access databases, home-grown Salesforce builds, and spreadsheets — without data loss. Our migration team handles data mapping, validation, and cutover. And we don’t bill by the hour for it.

Is Mon Ami truly ADA accessible?

Yes — this isn’t a checkbox claim. Mon Ami is built to WCAG 2.1 AA standards and tested with screen readers including JAWS and NVDA. We have blind case managers actively using the product for their daily work, which is the proof point most accessibility claims can’t back up.

How does Mon Ami handle interoperability with our other systems?

We know that your agencies operate within a network, and we routinely integrate with external systems. We have experience integrating with state government systems, HIEs, EHRs, other database solutions, and everything in between. Our architecture makes that straightforward: open REST API, HL7 FHIR R4, secure SFTP, and structured data formats. Interoperability is a design standard here, not a project.

What does your support model look like?

Our support team isn’t just technically sharp — they know your world. They understand aging and disability services, OAAPS and NORS, and compliance requirements, so they can advise on configuration, workflow, and data strategy, not just answer tickets. Response times are excellent, but that’s the floor, not the ceiling. Ask us for client references — they’ll tell you better than we can what the experience is like.

What is Mon Ami's pricing?

Pricing is always scoped to the agency’s unique needs. What we can tell you is what’s always included — no surprise charges. Most enterprise software vendors grow revenue through change orders, seat fees, and storage limits. We don’t. Every license includes, at no additional cost: unlimited user seats, unlimited client and case records, unlimited file storage, adding or amending data fields, forms, and assessments, data export and ad hoc reporting, and all improvement and version updates. Why? Because we believe our incentives should align with yours. Charging per seat quietly discourages agencies from adding new staff — which leads to shared logins and real security risks. Charging for field changes or new reports penalizes agencies for adapting to shifting funding and regulatory requirements. We’ve seen what that model does, and we built ours as a deliberate alternative.

See Mon Ami MAC in action.

A 30-minute demo with a product specialist who's worked with state networks running MAC at scale. Bring last year's draw-down — we'll model what it could have looked like.

HIPAA & SOC 2 Type II. FedRAMP Ready. WCAG 2.1 AA.
Open API & FHIR R4. Bi-directional with HIEs, EHRs, health plans.
Rapid deployment. Configure, don’t custom-build — with an experienced team.